Inactivity Suspension - Nowhere to unsuspend it?

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blaggard

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I was in a car accident a some months ago, been laid up since.

Received a warning email June 12 apparently.

There's nowher on the control page to unsuspend the account.

If I click hosting I see:

Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:
An older account was removed as the result of inactivity.
A past account has been terminated for breaching our Terms of Service.
You have never had a hosting account.

Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here.

Can I get my site back or is it gone forever?
 

techairlines

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You don't have a hosting account attached to this forum account. What was your cPanel username?

Suspended accounts are usually terminated after a few weeks and if you received the warning on June 12th, your account may have been deleted, but please provide your username so we can check.
 

calistoy

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That address says that the site doesn't exist. I'm very sorry, but accounts that are terminated after a period of time of unresolved suspensions are completely deleted, and not recoverable. Feel free to sign up for a new hosting account and then upload your site from any backups that you have.
 
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