FariasRibas
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Hello x10hosting team,
I’m trying to use the domain www.fariasribas.com.br again in my account, but I receive the message:
This domain was previously used on a free plan, but that service has expired. I have already configured the TXT record in the DNS, which is correctly propagated according to external tools like WhatsMyDNS.
It seems the issue is not with DNS, but rather an internal x10hosting record that still associates the domain with the old user from the expired free plan.
I would like to know how I can release this domain to use it again in my current account. The domain in question is: www.fariasribas.com.br
Thank you in advance for your support.
Best Regards.
I’m trying to use the domain www.fariasribas.com.br again in my account, but I receive the message:
"Another user owns this domain or a parent of this domain"
This domain was previously used on a free plan, but that service has expired. I have already configured the TXT record in the DNS, which is correctly propagated according to external tools like WhatsMyDNS.
It seems the issue is not with DNS, but rather an internal x10hosting record that still associates the domain with the old user from the expired free plan.
I would like to know how I can release this domain to use it again in my current account. The domain in question is: www.fariasribas.com.br
Thank you in advance for your support.
Best Regards.