link account problem

[ferdousx]

hi. I am new in x10hostings. I have signed up in both forum and hosting. In both place my username is ferdousx.
The problem is in x10hosting after i login with my user name and password i come to a page which says link yoour hosting account. i tthink it wants my forum username. I put ferdousx and click but it says "The hosting username you specified does not exist."
what to do?
thnx in aadvance.

 

[sonicsshadow]

What it wants is your login username. Like if your site is lalala.exofire.net you type in lalala.
It's for them to be able to know which accounts belong to who.
Hope that helps.

 

[Fedlerner]

Are you able to login to cPanel? What's your domain/subdomain?
I can't found the hosting account "ferdousx" in our servers.