lluminated member account either removed or suspended!

[ajay00963]

I am an lluminated member and my account either removed or suspended.
Would you please reinstate my account and website back asap?

I did send email to support but I have not got any response.

Thank you,
Ajay

 

[leafypiggy]

What was your domain name?

 

[ajay00963]

dabri.x10.mx
Thanks for help.

 

[leafypiggy]

I've resolved the issue with your domain name not resolving. For some reason it was removed from the nameserver configuration. I'm working on figuring out what happened to your hosting account in our system, which is what is preventing you from logging in.

 

[leafypiggy]

@ajay00963

Your account should be all set now.

 

[ajay00963]

I am not able to log in yet and getting the same error message. Neither my website working dabri.x10.mx
" see error below:
There's a Problem
Unfortunately we were not able to find your hosting account.
Your account may have been:
Removed for inactivity; or

• Suspended and removed for a Terms violation; or
• Requested to be deleted.

The good news it that you may sign up again now.
Sign Up for an account

 

[leafypiggy]

Try now.

 

[ajay00963]

Thank you, it is now working
Regards
d

 

[ajay00963]

Over the weekend, my website is not working, I have not made any changes. Our site was working at dabri.us. But not any more. Would you please let me know what is wrong or change so I will make changes in my website.
New
I checked domain is parked and servers are correct. What else missing?

 

[ajay00963]

I checked domain is parked and servers are correct. What else missing?

 

[AngusThermopyle]

Currently, this https://www.whatsmydns.net/#NS/dabri.us shows that the Web cannot find an entry for your nameservers. I would contact my registrar and let them know.

 

[bdistler]

I would contact my registrar and let them know.

this link shows the domain [ dabri.us ] has x10hosting's nameservers set at registrar [ GoDaddy ] --> [ http://whois.domaintools.com/dabri.us ]
the error of nothing found at [ https://www.whatsmydns.net/#NS/dabri.us ] - is most often a issue with cPanel
you will need staff such as @Dead-i to help with that issue

 

[Dead-i]

Hi,

I apologize for the inconvenience. This should now be resolved.

Thank you,