logged in but no account

[asauder]

Hi, when logging in I can successfully log in but it cannot find my account information or files. FTP is working fine, however.

user: asauder
domain: andrewsauder.elementfx.com

 

[billhao]

same problem. Here is what I got.

An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.

My username: billhao
domain: wanghao.name

 

[Xemnas]

You can find more information on this in the forum announcements page. In future, please ensure you check the News and Announcements forum (and the Server Alerts sub-forum) before posting. *closed*