Lost all my files on Boru.

[raulg]

Hi.

All my files are gone. Just my database files remain. Can you redo my file system again, or should I do it?

Thanks.

 

[calistoy]

Please read this thread that concerns your situation, and then post back here to let us know that you are ready. http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html

 

[raulg]

Please read this thread that concerns your situation, and then post back here to let us know that you are ready. http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html

I'm ready. You can safely wipe the database files, as I can redo them later. Thanks.

 

[calistoy]

I'm now escalating your thread to a support ticket so that an admin can see this and then walk you through your Illuminated upgrade. This will thread will appear closed, but you'll still be able to access it from your account panel.