Major account screw up.

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I tried to sign into my hosting account just a few minutes ago...but before I could do this I actually had to sign out of some else's account first.

Last time I tired to sign into my hosting account I was unable to and got a message saying something about "upgrades". Today, when I signed in I was directed to someone else's Account Management Panel.

I'm pretty sure that's not supposed to happen and presents a serious security issue that has me a bit concerned.
 
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