migration to premium

[internetservicesltd76]

hi there, i am about to migrate to the premium hosting account and just want to quickly double check a few details:
firstly, when asked for the existing domain, is this the internetservicesltd.x10.mx
secondly, when asked for a phone number i only have a british mobile (cell), should this be entered without the leading zero
thirdly, when i type in the address of the parked domain ie www.internetservicesltd.co.uk it brings up a page saying teh account is suspended, but when logged into the account management page it says the account is not suspended

thanks, matt

 

[vv.bbcc19]

Hi,
Good Morning.

firstly, when asked for the existing domain, is this the internetservicesltd.x10.mx

Yes.It is..as you are to be migrated, the admins need to know your hosting details.

secondly, when asked for a phone number i only have a british mobile (cell), should this be entered without the leading zero

Example code will be
+44 20 xxxx xxxx London
+44 29 xxxx xxxx Cardiff
+44 113 xxx xxxx Leeds
+44 116 xxx xxxx Leicester
+44 131 xxx xxxx Edinburgh
+44 151 xxx xxxx Liverpool
+44 1382 xxxxxx Dundee
+44 1386 xxxxxx Evesham
+44 1865 xxxxxx Oxford
+44 1204 xxxxx Bolton
+44 15396 xxxxx Sedbergh
+44 16977 xxxx Brampton
You can delete the + while you enter the phone number.

thirdly, when i type in the address of the parked domain ie www.internetservicesltd.co.uk it brings up a page saying teh account is suspended, but when logged into the account management page it says the account is not suspended

Yes.But this is a peculiar issue.I did not see it before.
"internetservicesltd.x10.mx" is still working perfectly.
But www.internetservicesltd.co.uk is not.
I suggest one change.You delete the parked domain and add it again parking to the correct page/required page.Your account is fine and healthily working so deleting and adding the parked domain could solve the problem.