Modify Domain Error

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babymild

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I have try to modify domain but It's work. Before this I have modify domain to the other one and now I change it to the same domain. Ex.

Before : thailandonly.net
Change : hihappytour.com
Now : thailandonly.net <<< It's show error when I modify it.

I already try to read in support and cPanel but maybe there is no permission to do that.

Thank you

Best regards,
Natthapong A.
 

Derek

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Are your nameservers set to ns1.x10hosting.com and ns2.x10hosting.com?
 

Anna

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what's the error you are getting?
 

babymild

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@Derek I just modify in x10hosting. I already set DNS to ns1.x10hosting.com and ns2.x10hosting.com

@Anna FYI

Hosting Domain Modification submitted May 7 at 5:59 am 7vgLgKRvrvxA
=========================
action status Error
information A change to your hosting account's primary domain.
result A system error occurred while processing this action.

Error Code: 1E9F63B0

Maybe there is an internal error? because I can modify domain to the other one successful.

Thank you
 
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vishal

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Escalated to admins.Click the yellow bar above to go to ticket
 
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