Multi account from the same IP

[EnerGym]

Hi, my classmates and I are working on a web project hosted on your platform, but our IP was flagged for multi-account activity. How can we get it unbanned? Would it help if our teachers confirmed that the IP belongs to a school?

 

[Eric S]

Can you provide the error code you are receiving?

 

[EnerGym]

Sorry for the late reply, I mostly only use this account at school and didn't see the notification

E9566FAF9A7F27499.

 

[Abigblueworld]

Sorry for the late reply, I mostly only use this account at school and didn't see the notification

E9566FAF9A7F27499.
View attachment 11756

I didn't get an result.