I am writing in regard to the suspension of an account associated with the domain:
pruebamercu.x10.mx
The reason given appears to be the presence of multiple accounts accessed from the same IP address.
Please note that this IP is shared by several individuals living in the same household, each of whom manages their own independent website and X10hosting account. The overlap in IP addresses is purely a result of our shared internet connection and does not reflect any attempt to violate service policies.
I kindly request a manual review of this case, with the hope of reinstating access to the suspended account.
