MX Entry problems

[commonyd]

cpanel username: cydinc


Okay so, before all this used to be working. We have a Google Apps account for our email instead of using x10hosting's mail server. So we followed Gmail's instructions and changed our MX record to theirs. (from cPanel). Then today I noticed that I wasn't receiving ANY mail or I wasn't able to send to the email address hosted Google's hosting services. I checked cPanel and saw that the MX records were back to the default, so I changed them to the way they are supposed to be. I waited about 6 hours and it still didn't work. Cossack's SMTP rejected EVERYTHING and it completely ignored my MX entries.

EDIT: Just checked back, it's still not working and I just realized that my cPanel is telling me I can't create email accounts?

Can somebody help me here?

 

[lambada]

SMTP is probably down. IT should be back up soon - it shuts off when we get a SPAM attack.
That might be why.

Post back when SMTP is up if you still have this problem.

 

[commonyd]

Okay but why isn't my cPanel have any email accounts to create?

 

[Starshine]

Okay but why isn't my cPanel have any email accounts to create?

Did you sign up for ad-free or ad-enhanced?

 

[commonyd]

ad-enhanced. It's the corporate package.

EDIT: And the SMTP still isn't working. Now it isn't even giving an error message..

 

[Corey]

It's an error with the package creation and not SMTP. I'm resetting your package which should fix the issue.

-Corey

 

[commonyd]

Oh thanks!

Will this fix the MX entry problems too?

 

[Corey]

I would think so but if not let me know.

-Corey

 

[commonyd]

Thank you! IT WORKS