My account got deleted, any way to recover data?

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gandhire

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Hi

I am writing again to inquire if my account data can be recovered after it was closed.

I was unable to attend to my account as I was travelling for a couple of months in which my account got suspended and then deleted.

My apologies for not being able to go to community forum. Is there any chance I can recover my data?

Your help is highly appreciated.

Thanks.
 

hbazer

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If your account is suspended for 30+ days of you not logging in to the Account Portal (inactivity) - you can un-suspend it from within the Account Portal (AP) - but if you do not do this within 14 days the computer (system) will terminate it and delete ALL of its files - anytime after the 14 day delay - NO backups are made

If your account has been terminated for inactivity - removed from the server (system) - AND your current Internet Service Provider's (ISP) IP address shows a 'country' on the current x10hosting's "Whitelist" - you can create a new one and restore any backups YOU may have

The "30 day" inactivity restrictions do not apply to Prime, Illuminated, Premium and VPS service plans

The "Whitelist" country restrictions do not apply to Illuminated, Premium, and VPS service plans - except when US law prohibits that country

To see the current "Whitelist" --> http://x10hosting.com/forums/useful-information/166022-country-restrictions.html

To see the county code of your ISP's IP address --> http://www.whatismyip.com/ip-tools/ip-address-lookup/
click on [ Lookup ]

If your ISP - IP address is blocked -:- or you are using a proxy -:- or you are using VPN -:- or you are using something like TOR --- you can not setup or open a x10 free-hosting account -:- staff can not bypass (override) this
 
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