anhminh
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i have try to access to my account by ftp and Cpanel but it is not work. my account is: minh.pcriot.com ( maybe it is suspended )
my ftp reported is:
*** CuteFTP 8.1 - build Nov 12 2007 ***
STATUS
[3/27/2008 6:58:00 PM] Getting listing ""...
STATUS [3/27/2008 6:58:00 PM] Resolving host name minh.pcriot.com...
STATUS [3/27/2008 6:58:00 PM] Host name minh.pcriot.com resolved: ip = 67.228.167.204.
STATUS [3/27/2008 6:58:00 PM] Connecting to FTP server... minh.pcriot.com:21 (ip = 67.228.167.204)...
ERROR [3/27/2008 6:58:21 PM] The connection failed due to an error or timeout.
1) Verify that the destination IP address is correct.
2) Increase the connection timeout threshold under Global Settings | Connection.
3) Switch to the opposite data connection type (PASV or PORT) under Site Settings | Type tab.
4) Verify that the problem is not local by trying to connect to an alternate server.
5) If a server name was used, verify it resolves to the correct address.
6) If using a local server table for server name resolution, check to see that it doesn't resolve to an obsolete address.
7) Try pinging the address.
8) If you are using a router, verify the router is up and running (check by pinging it and then ping an address outside of the router).
9) Do a traceroute to the destination to verify all routers along the connection path are operational.
10) Verify that your subnet mask is setup properly.
11) Verify that your local software or hardware firewall is not blocking outbound connections originating from CuteFTP.
12) Verify that your anti-virus software is not at fault (try disabling it).
my ftp reported is:
*** CuteFTP 8.1 - build Nov 12 2007 ***
STATUS
[3/27/2008 6:58:00 PM] Getting listing ""...STATUS
[3/27/2008 6:58:00 PM] Resolving host name minh.pcriot.com...STATUS
[3/27/2008 6:58:00 PM] Host name minh.pcriot.com resolved: ip = 67.228.167.204.STATUS
[3/27/2008 6:58:00 PM] Connecting to FTP server... minh.pcriot.com:21 (ip = 67.228.167.204)...ERROR
[3/27/2008 6:58:21 PM] The connection failed due to an error or timeout.1) Verify that the destination IP address is correct.
2) Increase the connection timeout threshold under Global Settings | Connection.
3) Switch to the opposite data connection type (PASV or PORT) under Site Settings | Type tab.
4) Verify that the problem is not local by trying to connect to an alternate server.
5) If a server name was used, verify it resolves to the correct address.
6) If using a local server table for server name resolution, check to see that it doesn't resolve to an obsolete address.
7) Try pinging the address.
8) If you are using a router, verify the router is up and running (check by pinging it and then ping an address outside of the router).
9) Do a traceroute to the destination to verify all routers along the connection path are operational.
10) Verify that your subnet mask is setup properly.
11) Verify that your local software or hardware firewall is not blocking outbound connections originating from CuteFTP.
12) Verify that your anti-virus software is not at fault (try disabling it).
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