My files?!?!?! Please help!

[ryan_bowen_200624]

All of my files have disapeared! there are over 150 of them and lots of them in php and very hard to code i do NOT have any backups these files took years to code so i despretaly need them what happened to them?! how do i get them back?! PLEASE HELP!!

 

[descalzo]

Have you gone in with cPanel-->File Manager or via FTP and seen that the files are missing?

 

[ryan_bowen_200624]

yes they seem to be there i didnt think of that but i cant access them via internet? theyre permissions are 644, so it cant be a permission problem iget error 404 how cna i fix this?

 

[descalzo]

Problem: Site goes to cgi-sys/defaultwebpage.cgi

Possible Reason: Traceroute and JM shows he is on Starka. Starka? Shouldn't it be Stoli?

Will escalate to a Support Ticket so a Staff member can look into a solution. This will close the thread, but you can follow the Support Ticket by clicking on the yellow bar at top OR by going to your Account Panel.