My IP is blocked to access my site

[rodrigu5]

I just noticed that my current IP (assigned by my cable company to my modem and changed about every month) is not able to load my website www.rodriguezgarcia.com nor x12 dashboard at https://x12.x10hosting.com:2222/.

I'm sure it's that IP blocked because using a VPN or the data connection on my phone works fine.

How can I ask support to remove that block. Thanks.

 

[rodrigu5]

How can I request support, I started this thread and also one on Discord, but no one cares. How does it work now?

 

[Eric S]

We see no blocks on our end regarding your IP address which means this may be a block from within your ISP network.

If possible can you attempt to load a secondary server of ours : https://x11.x10hosting.com:2222/