I do not understand what it is you can't open. Have you been able to open your control panel and FTP account before? and it just suddenly went down on you, OR have you never been able to access your FTP and control panel.
I would assume if you can't open your website, that means you have had access to your FTP and control panel before. My account seems to be working fine...CP and FTP. Maybe you should try again? Maybe also provide us with more information on the errors you are getting for CP and FTP.