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If your support thread has been closed but you still need help please go to the "Administrative" text at the top of your post and re-open it.
Threads are closed after we reply to help keep the support area clean and to make sure another representative does not waste time reading the thread again while we wait for a response from you.
Threads are closed after we reply to help keep the support area clean and to make sure another representative does not waste time reading the thread again while we wait for a response from you.