My website is dead in at least one month..

[TyRaNtM]

My site: http://smash.elementfx.com is almost dead.
Is about one month that my site isn't loading.

I know that the server is doing updates, but a month with my site dead, is very strange.

Hope that can be fixed soon.
Thanks.

 

[Derek]

Did you login to the forums in those months? Do you remember which server you were on?

 

[descalzo]

I assume he was on whatever had IP 74.63.233.25 (fairly certain that was Lotus) back in Dallas since x10's nameservers still has his account pointing there.

 

[TyRaNtM]

Yes, i log in, and also i can access to my account to x10hosting.
But, i cannot access to my cpanel account, and the ftp account, is like the server is dead (cannot connect).

 

[descalzo]

Could you try to access your website via:

lotus.x10hosting.com/~Yourcpanelusername

 

[TyRaNtM]

I assume he was on whatever had IP 74.63.233.25 (fairly certain that was Lotus) back in Dallas since x10's nameservers still has his account pointing there.

You are right, that's the ip that the ftp is using to try to connect.
What's happen?

 

[TyRaNtM]

Could you try to access your website via:

lotus.x10hosting.com/~Yourcpanelusername

I tried, but appears a 404 error (with my cpanel username, obviously).
PD: I'm not the only one with this problem.

 

[TyRaNtM]

Any news about the problem?

 

[descalzo]

Could you try

absolut.x10hosting.com/~Yourcpanelusername

 

[TyRaNtM]

404 error with that too..