need to pay bill but cant

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kasdj

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i received answer to trouble ticket about changing billing info on my account

Ticket ID: OTR-270276

when i returned to log in and prepay the account with a prepaid credit card my account wasn't accepted
thinking i used wrong password my email wasnt in the system neither were my usual alternatives i need the login to be able to pay the bill as the old billing info is going to a now defunct account

this ticket is being submitted here to try and reach someone since i cant log in to the paid side of the service

Kas
 

Sharky

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As discussed on IRC... Escalated.
 
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