New account, can't log in to cpanel, connection timed out.

[ETL Dev]

I sure hate to add to this. I've tried from my work computer (behind baracuda, but no message from that), my iphone, my ipad, my personal computer, all via network (wired and wireless), and no luck.

This is the link I'm sent to from the account page: https://vox.x10hosting.com:2083/login/?login_theme=cpanel

Got my account (

etlx10bz​

) last week, any idea?

TIA,
Teresa

 

[bdistler]

Try this URL to login to cPanel on server [ Vox ] --> https://vox.x10hosting.com:2083

Works for me - I can login

 

[ETL Dev]

Thanks for that, bdistler. It didn't work, though; DNS problem.

 

[bdistler]

...It didn't work, though; DNS problem.

I do not think it is a "DNS problem" - if it was ALL [ Vox ] accounts would have a issue logging in to cPanel

I do think you have a firewall in your way

 

[ETL Dev]

That's what I thought, too. The thing is that the connection timed out happened over the weekend on my ipad, too. I was on a network, and also tried over 4G. Don't think that was a "DNS" thing, either...

I just tried on my phone. It worked. It MUST be the firewall.

Thanks!

 

[Skizzerz]

Can you please head over to whatismyip.com and reply back with your IP address so that I may check our firewalls?