New Account CPanel Issue

[centurion]

Hi, thanks for the adfree site.

I received my confirmation email stating my Ad-Free Hosting Account has been Created and followed the links. I can login to the first link and manage my account, but I can not log into the cpanel link using the user name and password that is in the email. The error I get is Login Attempt Failed!

Thanks in advance
Centurion

 

[Corey]

Hi,

Did you sign up earlier today?

Could you E-mail me your welcome E-mail to corey[@]x10hosting.com ? I need to re-create your account for you.

 

[EKrueger]

The same thing happened to me. Should I do the same?

 

[Corey]

There was an issue towards the beginning of the day where the VAR partition was maxed out. This caused WHM to think it was creating accounts but not really doing it. So if you signed up towards the beginning of the day and it says "Domain is available" when you try to go to your site please sign up again. The corrupted entries have been removed and you should be able to register them again. You should also go to http://x10hosting.com/logout first.

-Corey