New Account Issue(Thread)

Corey

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Since the other thread was unmanaged, it made it hard to track issues.

DO NOT POST NORMAL ACCOUNT PROBLEMS HERE.

This thread is only for issues that have come up since your account was moved. Post them here with your username\subdomain. I'm sorry if I didn't get to your issue in the other thread, please repost it here. Most of the issues were resolved from the old thread, I just didn't reply to every post.

-Corey
 

xyanide

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I guess my account is gone,

username: hutjens6
http://xyanidex.x10hosting.com

cpanel doesn`t work anymore, nor does ftp.

And could you put the backup back because I did not have any files in my ftp (especially the map: morp)

- Tnx in advance!

- Xyanide
 

Cr4sh

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User: Cr4sh
domain: database.x10hosting.com


My browser says: Impossible to resolve host


I'm very crazy for this...pls help me...:repost::wtcslap:
 

Corey

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xyanide said:
I guess my account is gone,

username: hutjens6
http://xyanidex.x10hosting.com

cpanel doesn`t work anymore, nor does ftp.

And could you put the backup back because I did not have any files in my ftp (especially the map: morp)

- Tnx in advance!

- Xyanide

I restored your account again, see if it's all there.


cr4sh said:
User: Cr4sh
domain: database.x10hosting.com



My browser says: Impossible to resolve host


I'm very crazy for this...pls help me...

As far as I can tell your account was terminated a while ago. At a quick glance, you do not have it linked with your forum name, and your last posts before these were back in June. I'm guessing you didn't get the multiple E-mails or noticed your account was suspended for over 2 weeks and it was terminated.

-Corey
 

Cr4sh

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:pat::pat::pat:...well i've lost over 500 MB of important data...

Then, i think that i can't sign up another domain (with the same name) before wendesday.
It's correct?
 
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Corey

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You can sign-up again. It will go into a queue.

-Corey
 

DizzyTechnology

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There is some kind of bizarre permissions error on my account. I'm trying to delete all but two of the folders in the templates/ directory in my public_html. Doing so (in SmartFTP) it says 'Access denied'. Replicating the action in cPanel tells me it deletes the folder, but it and all of its files continue to exist after. In SmartFTP, trying to change the CHMOD results in a 'bad files descriptor' error (even on the folders). cPanel gives a [a fatal error or timeout has occured while processing this directive] error as well.

NOTE: Please do not restore my account from pre-move as I have made a lot of changes to my site since then, it would be devastating. If you absolutely must, let me download backups first.
 

Corey

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What 2 folders did you want to leave?
 

Cr4sh

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I hope to receive early a mail with the new domain data...
Thx Corey for ur help.
 

Robert

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username:robert
cgf.x10hosting.com
can't park my domain, set the nameservers on godaddy, but to no avail, tells me that theyre pointed to another ip...
 
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DizzyTechnology

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Me? In the public_html/templates/ folder, I want to leave /css/ and /DDJ Blue/ so Joomla! can still run until I get my updated themes in. Also leave the root files in it, 404.php and index.html.

Thanks for all of your help. Was the problem just in that folder (I could delete other files just fine)?
 

nightwing00

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I have this really weird problem...my site's all of a sudden being down...

On firefox, it says "The connection has timed out."

It was working perfectly fine all of yesterday into last night, but it's not working anymore (thanks to Murphy's Law, right at the time when I need it the most :)

Domain: http://nightwing00.exofire.net
Username: cswong

Thanks for the help and the hosting.
 

Chris Z

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i'm not sure if you responded to my problem...but it's not really a problem for me, more of a problem for you, but it says i have 2499 MB Disk Space Available on my account yet i have at least a gig of space taken up, probably more around 1.5GB but, just thought i'd let you know so i don't cheat and get 4GBs instead of 2.5 ;)
 
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r0o0b0

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I tired signing up. You guys got my money but i never got an e-mail about my account and all the info.
E-mail is r0o0b0@hotmail.com
Thats my paypal account.
 

Corey

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Dizzy - Fixed

Nightwing - Looks like it's working Okay.

Billybob - I'll check into it.

r0o0b0 - It takes up to 24 hours for accounts to be created for verification, you should have a welcome e-mail with the address you put down. If you don't have it please PM me.

-Corey
 

Torch

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Username: Torch
Domain: torchsdomain.com

Still can't add sigchatservice.com as addon :)
(same error, 'domain is already configured')
 

Dovir

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I cant see Fantastico on my cpanel.

Username: dovir
Domain: x10hosting
 
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r0o0b0

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for some reason i can`t connect to the ftp through any ftp programs and when i uploaded the index page through c-panel to see if it would work the file is shown but only on my disk manager and when i try going to the site it wont load it.
Username:r0o0b0
domain:eek:ntariodsm.com
 
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