New account troubles:

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jaxxx

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Hi everyone,
I'm unsure if the Apache server being down on lotus can affect the creation of new ftp accounts but i thought id let you guys know just in case. I can login fine to my account and forum but cannot ftp or connect to the c-panel. They basically just timeout. Is this a dns issue perhaps? That I have to wait for it to resolve? http://jax.pcriot.com thats what my domain is.

Thanks for the help :).

Jax.
 

Brandon

Former Senior Account Rep
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I am going to recreate your account, can you send me the following please.

Username:
Plan:
E-mail
Sub-domain:

It dosn't look to have been created correctly, just send me those in a PM.
 
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