newb ftp question (port # clarification)

[timeflex62]

hi
thanks for the free hosting. looks good.
i have a Q regarding ftp. i just downloaded a GNU ftp client (filezilla). my x10 info states the required port is 21.
filezilla suggest by default 14147. obviously i tried 21 first of all. no connection - ftp client suggests i am listening to the wrong port. so i try 14147. the connection (briefly connecting?) gets lost.

would you please confirm 21 is the correct port. any pointers also would help.

thanks and best wishes

 

[techairlines]

Yes, port 21 should be correct. What is the exact error message you are receiving?

Make sure your other information is correct:

Host: your main domain
User name: your cPanel user name
Password: your cPanel password
Port: 21

 

[timeflex62]

hi techairlines, thanks for the quick response



FileZilla Server version 0.9.37 beta
Copyright 2001-2010 by Tim Kosse (tim.kosse@filezilla-project.org)
Connecting to server...
Connected, waiting for authentication
Protocol error: Unknown protocol identifier (0x50 0x50 0x48). Most likely connected to the wrong port.
Connection to server closed.

---------- Post added at 02:06 AM ---------- Previous post was at 02:03 AM ----------

i'm going to find and try another ftp client. i'll post the outcome.

---------- Post added at 02:10 AM ---------- Previous post was at 02:06 AM ----------

downloaded smartFTP. eveything working on port 21. sorry to trouble you
thanks a lot