No Confirmation Email

[dfoley]

I've had an inactive account on here for a while, recently logged back in to find the account had been deleted. That's all fine and dandy, don't want to waste server space on a site I wasn't using.

But now I'm trying to setup a new site, and I've been waiting for the confirmation email to come and it has not.

I believe the account name is dfoles.

I've checked my spam folder and junk mail folder. I have also received an email (not related to this site) during this time

 

[Derek]

It takes around 24-48 hours.

 

[dfoley]

weak.

If that's the case, shouldn't the page says "Confirmations may take 24-48 hours to be sent out" instead of just saying "Your hosting account will be created as soon as your account's email address is confirmed."

That "as soon as" kind of implies that I'm behind the curve as I need to do something.

 

[Zubair]

Please check Spam/junk folder for the confirmation email. Also try sending email again from Account Panel.

 

[dfoley]

been checkin both my spam and junk folders. This will be the 2nd time I've hit the resend confirmation email button.

Still nethin.

 

[dfoley]

alrighty. it's been almost 48 hours and still nothing. No Junk mail, no spam mail, no nethin still. Now can we do something about it?

 

[xav0989]

I'll escalate your thread over to the ticket area. Account Managers will be able to further assist you.