No cPanel, Forbidden Website, No Access

[Ben B]

Hi,

I am having trouble accessing my website account. Basically, when I go onto the website www.theandrewmayshow.co.uk I get a forbidden error and when I go on the default domain theandrewmayshow.exofire.net I get an account suspended message for an undefined reason and it can't be inactivity because I paid for no inactivity suspension for 12 months in May. My cPanel username is theams and server is cossacks.

Please can this be sorted soon as I urgently need to update the website.

Thanks,
Ben

 

[compwhizii]

Please post a ticket in the support system, a staff member will help you there. Thanks!

http://support.x10hosting.com/index.php