No password reset email

femix10h

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I followed the directive to initiate a password reset, but no reset email has been sent. Please help to resolve.
 

Anna

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Appears there was a small issue with the transfer of your account into the new system, I have sorted this out.
Can you please try getting the reset email now?
 

femix10h

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Thanks. Was able to reset, but now getting a "No access token" error message.
 

Anna

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Currently both the x13 and the x14 server is having a problem with the license information, this would likely be the cause of the "No access token" error.
I have alerted the higher ups to this.
 
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