none of my sites are able to send emails to hotmail or gmail accounts - other emails ok

[rowanmoore41]

Hi,

Dunchurchevents.org and rugbybeekeepers.org are two domains that have joomla sites set to use sendmail (/usr/sbin/sendmail).

The sites can send emails to email domains other than gmail and hotmail but not to these domains.

I've tried with multiple gmail and hotmail accounts but nothing arrives. The websites themselves report a send success, but I cannot see the logs for sendmail so I can't see what's really going on.

I've checked spam etc. in the target accounts and the mails never arrive.

Can someone have a look and tell me what's going on please?
Cheers
Rowan

 

[rowanmoore41]

Bump

 

[freezin2]

I had that problem with an AOL account. The e-mails go out. However, AOL then blocks them. It doesn't even put them into the spam folder, just refuses to deliver them at all. There is nothing x10hosting can do about it; it's an issue with the mail servers.

 

[rowanmoore41]

If the ip address has been blacklisted then there is something that can be done, but not without the full logs.
I've also posted this problem in the illuminated forum and have asked for a copy of the logs - they haven't been supplied to me though.