Our Downloadable Zip Files Keep Being Deleted.`

[gfxdriv2]

Hi
As the title says our downloadable ZIP files for out website are deleted upon uploading them.

Any help would be greatly appreciated

 

[bdistler]

Any help would be greatly appreciated

IF they are larger than 10 MiB...
x10hosting now deletes files 10 MiB (or larger) in size - that have been on the server (in any folder) for more than about 4 hours - from non-upgraded free-hosting accounts only

the 4 hours time limit allows users to upload and extract site backups - and is not for short term file hosting...

you can store files that are 10 MiB or larger - at a file-hosting service (which x10hosting free-hosting is not) then link to them from your free-hosting Web page

see --> 'Terms of Service' (TOS) at [ File Storage ] --> [ https://x10hosting.com/legal/terms-of-service ]