[PAID USER]Can't access ANYTHING x10 related...

[Shadow121]

OK, So I am currently posting this VIA Proxy. I cannot access ANY sites related to x10, I can't get to my server or anything without this proxy.

Anything you know about this?

 

[Russ]

Re: Can't access ANYTHING x10 related...

Talked to user in private chat, IM. user stated cant access any x10hosting sites, not even main site unless from behind a proxy. User stated may be due to multiple logins. Shadow121 is a PAID member. His IP is ----------.. Check the firewall blacklist.. Here's a chat log from earlier:

Do you know this person? Report IM Spam
Animalthewolf (5:59:10 PM): I am not sure if you will be able to help but I am unsure who else to go too. I can't get to anything related to x10, not the server my sites are on or anything. Not even http://x10hosting.com
skullmazter (6:00:05 PM): Are you running a firewall? I had the same issue last weekend, and Norton 360 did it to me.
Animalthewolf (6:00:15 PM): Mcafee
Animalthewolf (6:00:28 PM): I know that one is on
skullmazter (6:00:32 PM): i'd try to disable the firewall part of it, and see if it works
Animalthewolf (6:00:35 PM): k
skullmazter (6:00:40 PM): see if mcafee has one in it
Animalthewolf (6:00:45 PM): I know it does
skullmazter (6:01:11 PM): yeah, just give that a shot.. I am betting it's causing it
Animalthewolf (6:02:19 PM): Nope
skullmazter (6:02:51 PM): ok, just a sec.
skullmazter (6:03:30 PM): try using a proxy, http://www.schoolproxy.com/ and see if it will open it
Animalthewolf (6:03:44 PM): The only way I can get to it is proxy
Animalthewolf (6:03:52 PM): That is how I got your AIM name
skullmazter (6:04:18 PM): ok, make a post in the free hosting forums, i'll submit a reply and bump it to level 2, that way we have your IP address if needed.
Animalthewolf (6:05:11 PM): I have paid account FYI xD Shadow31

Me and my friend work on the server together. Could it be that my IP is banned?
Animalthewolf (6:06:17 PM): or Shadow121 on forum
skullmazter (6:06:41 PM): ok.. can you post on there under VIP? Or can you not post?
Animalthewolf (6:06:53 PM): I can post, I am logging in now.
skullmazter (6:07:11 PM): ok, do that and I post a reply
Animalthewolf (6:07:16 PM): kk
Animalthewolf (6:07:34 PM): any information you recommmend I post with it?
skullmazter (6:08:06 PM): just post that you cant access any sites except on a proxy, and I am gonna reply with my suggestions and a copy of this log for the senior staff to review
skullmazter (6:08:14 PM): err, any x10 sites
Animalthewolf (6:08:17 PM): okie
Animalthewolf (6:10:32 PM): posted
skullmazter (6:10:51 PM): ok, going now.. No admins are online right now, but they'll get it quick

 

[Brandon]

Solved via VIP Support.