PHP mail not working on Starka server

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Gestiox

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Hello,

Today I have tried several times to sen PHP mails from server Starka but it's not working.
When I send a PHP mail I receive a correct answer but mail never arrives.
It was working fine until last week.
I have made an exact copy of the shop in another server and mail sendig works fine.
Please, Do you know wich is the problem with sending mails in Starka ?

Many thanks,

---------- Post added at 07:52 PM ---------- Previous post was at 12:40 PM ----------

Hello,

PHP mailing service is still not working in server STARKA.
IT has been down during all the day. But the most worrying is that mails seems to be sent correctly but never arrives. Will these mails be lost?
Are the administrators aware of this problem?
Could anyone take a look please?

Many thanks,
Cómics Gestiox.
 

Gestiox

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Hello,

PHP mailing service is still not working in server STARKA. We have lost the mails from last two days: registering mails, shipping mails, support mails , ...

I have no response and I haven't seen any in the forum (only that the problem has been transferred to system administrators today). Is there any estimation of when mailing service will be running again?

Many thanks,
Cómics Gestiox.

---------- Post added 11-03-2011 at 05:56 AM ---------- Previous post was 11-02-2011 at 07:23 PM ----------

Hello ,

PHP mailing service is still not working in server STARKA.

Please, we need this problem to be fixed urgently, or at least get some reply on the incident.

Many thanks,
Cómics Gestiox
 

Gestiox

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Hello,

PHP mailing service is not working in Starka server from three days ago. It's a big problem for a website not having contact us nor automatic emails sent. There is no information related to the incident nor response to the threads.

Please could somebody be so kind to escalate this incident to administration team or give me some feedback?

Many thanks,
 

Gestiox

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Hello,

PHP mailing service is not working in Starka server from four days ago. I have received no response to the incident nor to this thread during four days. I have performed all possible tests. PHP mail in server Starka is broken.

Please could somebody be so kind to escalate this incident to administration team or give me some feedback?

I have run the following sendmail example from another thread:


// TEST OF THE MAIL SYSTEM USING PHP mail()

date_default_timezone_set('America/Los_Angeles');
echo date('l jS \of F Y h:i:s A');

$from = "FROM ACCOUNT ON YOUR SITE";
$to="TO ADDRESS";

$mailbody="Test message sent (PST): \n" . date('l jS \of F Y h:i:s A');
$subject="Test of PHP mail()" ;

$headers = "Content-type: text/plain; charset=windows-1251 \r\n";
$headers .= "From: $from\r\n";
$headers .= "Reply-To: $from\r\n";
$headers .= "MIME-Version: 1.0\r\n";
$headers .= "X-Mailer: PHP/" . phpversion();

$resp = mail($to, $subject, $mailbody, $headers);

if( $resp ){
$outcome = "Mail sent" ;
} else {
$outcome = "Mail not sent";
}

print "\nThe mail system said: $outcome\n\n" ;
exit();


and the answer is:

Friday 4th of November 2011 10:29:19 AM The mail system said: Mail sent


But email never arrives.

Sendmail is broken in server Starka from 4 days ago. Could anyone help or pass the incident to admin team?

Many thanks,
 

Gestiox

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Good afternoon,

We've been five days without mail service. It's bad that it takes 5 days to troubleshoot a problem, but it is far worse than not even respond to tickets.
This thread is open from 01/11/2011 and have not received any response, although it is a serious problem that affects all websites on server Starka
I know it's a free hosting, but I hope this does not imply that completely lacks support.
I sincerely believe that is not correct to leave an incidence so many days without a response.
I hope that the incidence can be resolved as soon as possible, and if not, at least someone tells me what the problem is and when they intend to solve it.

Thank you,
 
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