Please help me : Pending Hosting Account Signup - error code C0D0B733

[Jack777]

Please help me to process my Hosting Account Signup.

The case is as follows:
1. When signig up for the first time I placed a password longer then 16 characters.
2. There was an error message and I shorten the password to a correct one.
3. I made "Reattempt Signup" but all the time there is an error C0D0B733 as bellow:

Pending Hosting Account Signup submitted September 26 at 11:39 pm MpO3VbwnDCZB
action status Error occurred during processing
error code C0D0B733
result
An error occurred as your hosting account signup was executed. The error is shown below:

The password supplied must be between 1 and 16 characters in length.

My password is correct now

4. I repeated "Reattempt Signup" few time ( and even waited 24 hours before next Reattempt - according to an info from the forum) but all the time there is an error C0D0B733 .

So please help me.

Thanks in advance.
Jack

 

[Skizzerz]

Since this issue cannot be resolved by the Community Support team, I am going to escalate this thread to a support ticket in our support section so that people better-equipped to deal with your issue can look at it. As a result, this will lock the thread you are currently viewing. To access the new ticket, either click on the yellow bar on top of this thread, or log into your account panel at http://x10hosting.com/control and click the "Support" link on top.