Please, help

[astilguo]

I not have access to my page for two weeks. Please, i need a solution, a change in the IP or the subdomain. Very thanks for the attention.

P/D: Sorry for my english, is very limited.

cPanel: astilguo
Domains: astillero.x10hosting.com, fragmentario.com.ar, barriosdepie.ar.nu
Country: Argentina
ISP : Gigared Argentina S.A.



tracert www.astillero.x10hosting.com

Traza a la dirección astillero.x10hosting.com [74.86.133.216]
sobre un máximo de 30 saltos:

1 18 ms 12 ms 50 ms 10.60.0.1
2 9 ms 11 ms 11 ms 10.6.30.1
3 12 ms 19 ms 11 ms 10.6.50.33
4 12 ms 8 ms 14 ms 192.168.254.237
5 17 ms 34 ms 16 ms 10.5.0.6
6 43 ms 33 ms 33 ms 192.168.254.173
7 38 ms 62 ms 41 ms 10.10.1.254
8 39 ms 73 ms 49 ms GigabitEthernet2-14.ar3.EZE1.gblx.net [64.208.16
9.61]
9 IMPSAT.ae0.458.ar2.MIA1.gblx.net [204.246.205.254] informes: Host de destino inaccesible.

Traza completa.

 

[GamingX]

*Moved to Level 2 Support.

 

[Fedlerner]

Your account is working correctly. With the x10 hosting account server move DNS need to be resync.

I see you've also a .com.ar domain . You'll need to enter nic.ar and change the IP of the ns1, read the following thread: http://forums.x10hosting.com/news-announcements/56140-ns1-x10hosting-com.html.

If in 24hs you can't still access your account we'll work on this.

 

[astilguo]

¡Fixed! Thanks