problème with my account

[flashy38]

Hello,

I have a problem with my account for few days now...

when i try to reach my pages, i have this message :

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@flashyweb.x10hosting.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I know that you do change on servers actually so perhaps that's the reason :dunno:

For information, when i log on my account, in the server status windows, everythings are online except exim that is offline (but i think it's only for e-mail, no ??)

Thanks for giving to give me more informations on the reason of this message and when do you expect on finish the modifications on servers

 

[Russ]

Here's a couple of things to do/try which should fix it, or tell you what's causing it...

1) Always do this first - log into cPanel, find the Logs section and click on Error logs, see what it has in there.. Most 500 errors will make an entry into that log telling you what caused it..

2) Your file permissions should be set atleast to read/write 755/744.. You need to login to your cPanel. http://yourname.x10hosting.com:2082 and go into the File Manager, select the files in which you'll be accessing on the website and click on the Permissions button at the top of the page. The permissions need to be set to atleast read execute, and write if the page is going to be making any dynamic changes to the site. Usually read/execute is enough to get it working.

3) If the two above don't work, as a last resort do this.. Delete the .htaccess file, and try it then.
To view the .htaccess file, you need to go into cPanel, click on File Manager, and when it opens up asking you where you want to go, it's going to have an option to View Hidden Files (dotfiles). Click that first. Now you'll be able to view your htaccess file.

 

[Jarryd]

Once again, if the 3 things listed above don't work, it could be an SQL error, but thats LAST resort... there is a 98% chance it's one of the top 3 things rpope listed.