Problem for setting up my new hosting !

[onclegeekland35]

Hi, community, hope you can help with this !
I just can't setup my new hosting here ! I don't know how to do because i have a 12 length and that didn't work at all, please help !

An error occurred as your hosting account signup was executed. The error is shown below:

The password supplied must be between 1 and 16 characters in length.