problem with domain and cpanel login.

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Dagny

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hi,

several weeks ago i signed up for x10 hosting account.
There were some problems with account linking and access to account management panel. Tried to link several times withing about a week without any success. And that i left for about a week.

Yesterday i tried to login to account management panel and hopla! - yes, i could.

Account Username:hlworld

Primary Domain:http://hlphoto.x10hosting.com

cPanel URL:http://hlphoto.x10hosting.com:2082

Hosting Type:Ad-Free

hm..but got another problems :((
1. - i can not login into the cPanel (i tried to change the password and waited and tried several times, with my login data for cPanel). Tried through FTP - the same thing.

2. When i click at the domain name, i get the message (please see below).

hmm hmm...how it could be? when i check for this domain availability in management panel, it says it is already used.


Any ideas how we can solve this?

thanks a lot for your help in advance.
Domain Available​
The domain "hlphoto.x10hosting.com" is available. To get register this domain visit http://x10hosting.com/ and sign-up for your free account. x10 offers corporate hosting on state of the art quad core servers. Check us out and see speed and reliability like never before.
 

Dagny

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Has this issue been resolved yet?

Hi Chris,
unfortunately not yet. I checked today - the problems are here. :dunno:
I sent email to GamingX yesteday and waiting for response....

If i won't get an answer, can i contact you?

thanks
 

Chris73

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Yes please forward the account details email to me. I will get it resolved immediately.
 

Dagny

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Hello Chris,

thanks for reply.

I sent you email with account details.

thanks!!!!
 

GamingX

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Sorry about the delay. Your account is now fixed and the password remains the same.
 

Chris73

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I let GamingX handle this issue. I have confirmed he has indeed solved the problem. If you have anymore problems, feel free to open a new thread and a Staff Member will be more than happy to assist you.
 
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