Problem with my hosting

[candide]

Hello,

It's been a week that my website is not working
more. I do not know who it is from. Thank you for informing me about
problem. : D

Regards.

 

[calistoy]

I'm going to escalate your support thread to the second tier support ticket system so that staff can help you further. Just click on the yellow bar at the top of this page to enter your support ticket.

What's happening is that even though pinging your server is successful, pinging your domain name can't be found at all. Your domain name has the correct nameservers and is up to date.