This means that it's highly recommended to close one, before you get caught with two, potentially getting both suspended. I believe this is to save space and maybe resources (if allocated).One additional note regarding the terms, we are going to start cracking down on people with multiple accounts. It has always been a rule that you're allowed a single account, unfortunately many people ignore this rule and have numerous accounts with different websites.
@bdistler does have a point though. Not too long ago, Corey (admin) has made it clear that having more than one account stated at https://x10hosting.com/community/threads/news.196269/ with the following
This means that it's highly recommended to close one, before you get caught with two, potentially getting both suspended. I believe this is to save space and maybe resources (if allocated).
Please understand that we're helping you by alerting that what is being done could end up being bad.
Off of that, have you tried starting a conversation with an active volunteer?
Honestly, if the cause of the issue is going to max out the entry processes, then it's bound to still hit the limit even after upgrade. What really needs to be done is to kill off what is causing it.
hope so as well ! *fingers crossed*I do remember that multiple people were allowed to access cPanel, though it's unclear if they do allow this.
Free hosting is used by many users, which does explain the limits that are put in place and why there's some extra security.
Anyway, I hope you do enjoy X10Premium (when you manage to jump in), as it's something completely different and fresh.
Hi - no worries - we already decided to make the investment.I've saw your post questioning if this was some strategy to get people to migrate to paid I would like to say that this isn't done to get you to pay. As I've said, there's a lot of users, so there has to be boundaries so that more people can use the server with least issues as possible, or at least have it running smooth.
I'm not going to say what the free hosting expects from a site just in case I get it wrong, but what I will say that it shouldn't end up being a bit heavy.
As for the support, most are volunteers, so I wouldn't be surprised if they come on later on (and I really appreciate that). I have noticed that some would have a look at threads who need support and would come off that without helping at that time, perhaps they're just looking around as they're unable to access accounts at the time, not enough time, unable to perfom certain tasks, or some other reasons. I really don't know.
The servers are computers, so there's bound to be some differences (especially the resources used and the amount of accounts). An example would be that xo2 doesn't have the Paper Lantern theme (cPanel) but xo5 does.Hi - no worries - we already decided to make the investment.
Nevertheless - no one was able to explain why the 2 servers behave differently with the same website (same files - same DB).
And working on IT, this is the kind of things I always need to get an answer, I don't like guess work