I can't access my cPanel because, when I try to, it tells me I have to link my forum account to my hosting account and, even though I try to do it countless times, it tells me my hosting account doesn't exist.
I tried to acces my site (miragemoon.x10hosting.com) and it tells me it's suspended. It had been suspended before due to the lack of required ads. However, when I try to check the suspension reason and enter my account username, it tells me it doesn't exist and that it could have been terminated.
I think it could have been terminated because, after I requested my unsuspension, I didn't post back 4 days later as they told me to do it. This is because, after I had requested it, I had to travel to another city to get some documents I need to be able to move to another country and after I arrived, I had connection problems and coudln't connect until now.
Because of this, I tried to create another hosting account but, when I was to finish it, it tells me that I have another account and that I should use it.
I want to know what happened with my account in the time I wasn't able to connect. If it was indeed terminated, I just want to know if I can create another account. If it wasn't but needs to I have no problems with it being deleted and having to start over again.
Thanks,
Kiseki
I tried to acces my site (miragemoon.x10hosting.com) and it tells me it's suspended. It had been suspended before due to the lack of required ads. However, when I try to check the suspension reason and enter my account username, it tells me it doesn't exist and that it could have been terminated.
I think it could have been terminated because, after I requested my unsuspension, I didn't post back 4 days later as they told me to do it. This is because, after I had requested it, I had to travel to another city to get some documents I need to be able to move to another country and after I arrived, I had connection problems and coudln't connect until now.
Because of this, I tried to create another hosting account but, when I was to finish it, it tells me that I have another account and that I should use it.
I want to know what happened with my account in the time I wasn't able to connect. If it was indeed terminated, I just want to know if I can create another account. If it wasn't but needs to I have no problems with it being deleted and having to start over again.
Thanks,
Kiseki