Question about accounts and country restrictions

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coccyxx1

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Hi there. This account I currently use is going to be for hosting my portfolio on a premium server in the future. I am a developer and we're making a website for our game development team, but I have a question. I am from the UK and we work remotely. My team is from Italy and I see that x10 hosting is not available there. Would it be against Terms of Service if I made an account for x10 and they were also able to use it for our developer website when it's up online?

My apologies if I am not posting this in the right area.
 

Patrick.B

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Hi coccyxx1,

I bet, user in Italy will be not able to open account, but at the moment of the owner account is in the whitelist, I don't see the problems.

iEx: You open account from country whitelisted, and work on project as owner account no problems. You create and ftp account especialy for worker (not the root account) and worker use this, probably don't get problems.

I'm not sure 110% of this workaround, but you can try ... it's cost nothing :)
Hope this help you, please reply in this tread if server block or not the ftp connection from a country not whitelisted, i'm very curious about that!

A+ :)
 

caftpx10

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According to the ToS, only the account holder can use the account, though there seems to be exclusions at certain points.
You can only have one account, as far as I know.

If this is going to be done on a paid account then PROBABLY those rules would be excluded.

The only people who know more about these services are the staff / volunteers, so it's best to get their word first before considering it.
 

Livewire

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From my experience there's only two cases where the "only the primary account holder" rule could burn you; 1 is if the other user you're letting use it is in a country we legally cannot do business with (in the past, this meant Iran thanks to the US sanctions on Iran; accounts with Iranian login history had to be suspended outright). I don't believe there's any restrictions on Italy with that regard, so that shouldn't be an issue.

2 would be if you let them access it and they do something against our Terms of Service (such as script hosting, bot, phishing, etc). I don't think that'd be an issue given what you're describing, but it's worth bearing in mind, since if they upload something bad, you're held responsible as the account owner. It's the same reason we recommend that users hosting forums on our free services moderate them appropriately - it's technically someone else posting the content, but it's the account owner held responsible.

In either case, you may want to jump up to x10Premium at some point; the only restrictions there are where it's not legal for us to do business (sanctions come to mind again, but there's none for the UK or Italy that I know of), but more importantly it'd be more stable with better uptime, which might not be a bad thing to have if it's a key tool/resource for your development team. We do pretty good uptime wise, but not as good as on premium :)
 
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