Removing a suspension

[paul3141]

How do I find the precise infraction that I committed (listed somewhat generically as a "copyright infringement"). I suspect it was dealing with a YouTube music video that I embedded as a test, but it could have been an image.

I have no problem removing anything, but need to know what it is, and then what to do. There does not appear to be a Forum thread, or formalized procedure, to unsuspend.

The infraction number is 4316CA5707A0.

[I'm not certain that starting a new thread is the way to go, but kept getting directed here when trying to sort this out!]

Thanks,

Paul

 

[adamparkzer]

How do I find the precise infraction that I committed (listed somewhat generically as a "copyright infringement"). I suspect it was dealing with a YouTube music video that I embedded as a test, but it could have been an image.

I have no problem removing anything, but need to know what it is, and then what to do. There does not appear to be a Forum thread, or formalized procedure, to unsuspend.

The infraction number is 4316CA5707A0.

[I'm not certain that starting a new thread is the way to go, but kept getting directed here when trying to sort this out!]

Thanks,

Paul

We have a zero-tolerance policy regarding copyright infringement. Not only are you breaching x10Hosting terms of service by infringing copyright, you are also breaking international copyright laws.

If you are sure that you did not have any copyright-infringing content on you website, I can escalate this thread up as a ticket to staff members so an account manager can check your account. Please let me know if you would like me to do that.

Also, this is our official support system - creating a thread is the right thing to do.