Resolved Request to unsuspend my web page.

[guanyint]

My webpage - http://guanyintangbrisbane.x10host.com/ has been suspended somehow due to the following reason.

Username: guanyint
Date: 2020-04-27 03:39:59
account compromised and is the source of malicious activity.

As I am now setting up a new website and need to use the redirected DNS name guanyincittabrisbane.com.au, kindly please unsuspend my webpage so that I can remove the DNS redirection. Alternatively, if you could cancel my DNS redirection for this webpage that would be greatly appreciated.

 

[garrettroyce]

It's not an issue with redirection; more than likely someone found a way to upload files to your account and then try to trick your users into compromising their computers. The best thing to do is to delete everything and start with a known good copy. I would defer to an admin on this one because they can manipulate your files and I do not have that access.

Requesting admin assistance.

 

[guanyint]

This request can be ignored as I have figured it out. Thank you.

 

[garrettroyce]

Your account is still suspended. Sounds like you moved to another host.

Your account will be deleted eventually and all files and information will be gone forever. If you do not resolve this suspension, nothing will be recoverable. I'm marking this resolved, but feel free to open a new request at any time.