Request ususpension

[evamac]

Hi, I missed logging in by a day (sorry!) and got suspended. I was able to supposedly lift the suspension, the account reads 'Active' but the site landing page still is suspended. I can't log into the Hosting Control Panel either. Thanks for your help.

 

[mrburnsx]

Those are incorrect login credentials. The login to the control panel is different from the account panel. The username is the letters prior to @ x11

 

[evamac]

Thanks, that works but although it's 'active' on the main screen, the account is still disabled/suspended.

 

[mrburnsx]

Can you try it again now? It should now be suspended.

 

[evamac]

Yes, it's all loading now. Thank you so much!