Bryon
I Fix Things
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Last week it was mentioned that we were re-implementing free server resource usage monitoring.
Within a day or so of this new system being put into place, multiple minute flaws were discovered. One of these issues, related to cPanel, resulted in suspensions that seemed incorrect to our end-users. Users' actions within cPanel were using large amounts of resources, and the cPanel processes executing were owned by the specific user. This is the primary cause of the suspensions last week that are claimed to have been wrong.
We've worked the last few days correcting these issues.
Resource monitoring is now back online. It is no longer including processes executing under users that we deem not applicable, such as cPanel.
Most suspensions can be undone within the account panel.
Resource usage suspensions are not something that happen frequently. Using 25% of a system's processing power for long enough to be suspended will only happen if you are doing something not normal. The same thing applies to memory, CPU time, and executing process amounts.
If you ask nicely, we are able to provide users with details leading to resource usage suspensions.
Monitoring of system resources only occurs on our free hosting servers - This does not affect our paid services.
Discuss this thread here:
http://forums.x10hosting.com/off-to...e-monitor-news-post-6-30-09-a.html#post554554
Within a day or so of this new system being put into place, multiple minute flaws were discovered. One of these issues, related to cPanel, resulted in suspensions that seemed incorrect to our end-users. Users' actions within cPanel were using large amounts of resources, and the cPanel processes executing were owned by the specific user. This is the primary cause of the suspensions last week that are claimed to have been wrong.
We've worked the last few days correcting these issues.
Resource monitoring is now back online. It is no longer including processes executing under users that we deem not applicable, such as cPanel.
Here are the guidelines which result in high system resource suspensions on our free hosting systems.
- 25% CPU
- 5% memory (eg 400 MB)
- 240 seconds of CPU time per hour
- 20 concurrent processes executing
Most suspensions can be undone within the account panel.
Resource usage suspensions are not something that happen frequently. Using 25% of a system's processing power for long enough to be suspended will only happen if you are doing something not normal. The same thing applies to memory, CPU time, and executing process amounts.
If you ask nicely, we are able to provide users with details leading to resource usage suspensions.
Monitoring of system resources only occurs on our free hosting servers - This does not affect our paid services.
Discuss this thread here:
http://forums.x10hosting.com/off-to...e-monitor-news-post-6-30-09-a.html#post554554
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