restore account

marfdzx1

New Member
Messages
2
Reaction score
0
Points
1
Hi, I haven't logged in for a long time and now I can't log in with my password. I need to restore it but I do not receive email for restoration. can you help me? Thank you
 

spacresx

Community Advocate
Community Support
Messages
2,182
Reaction score
195
Points
63
there is no services at all for your current forum user name.

note:
if you have not logged in for more than 60 days there is a chance any files you had are now gone.
you are required to log in at least once every 30 days to avoid account suspension.

if you dont sign in at least once every 30 days your account would face suspension,
then if you fail to unsuspend it within another 30 days it gets deleted. (60 day total)
 

marfdzx1

New Member
Messages
2
Reaction score
0
Points
1
ok, thanks, i understand, but i can't re-register with my email because the email already exists,
can't i use the service again? I have been a long time without log in the system.
there is no problem that the files have been deleted.
Any way to get my account back? thanks
 

spacresx

Community Advocate
Community Support
Messages
2,182
Reaction score
195
Points
63
staff might be able to restore your account if it hasn't been to long.
only staff can check, community helpers are limited to what they can do.

you will need to provide information for the account in question.
they would need like your last known forum username, domain name, email address etc.
they wont give someones account to someone if they cant prove its theirs first.

note:
the free forums are relied upon users helping other users.
x10 staff members visit the forums and will reply when they can.
but for faster support use the discord service
 
Top