Sending contact mails from Drupal7 not working

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x1091

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I'm new to x10hosting and I'm hoping someone here might be able to point me in the right direction. I had a bit of a trawl on Google but don't see anyone else with this problem so any ideas gratefully received.

I've set up a site-wide contacts page using the core contacts module in Drupal7. When I test it by filling in the contacts form, sending a copy to my own email address Drupal says the mail has been sent, but neither I nor the recipient (also me on another address) receive the email. The Drupal log also confirms the email was sent. Do I need to set something up in the x10hosting email section for these outbound emails to work? Is there a log outside Drupal that I can view that will allow me to see where my emails are going wrong?

many thanks,
Tim
 

caftpx10

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I believe they have something in place for the outbound part of the emails which is to do with checking emails.

EDIT: After thirder investigation, I have noticed that there is currently an email delivery issue: http://status.x10hosting.com
 
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