Sent email not being delivered

[NRenfree]

I am a very new customer here and am trying to set up my one email account.

When I send myself an email from another email account of mine("nrenfree@comcast.net"), I receive a "Returned mail" notice with the following error: "Permanent Failure: 550-Callback_setup_failed_while_verifying_<nrenfree@comcast.net>"

My email address is <askbear@bearinc.x10hosting.com>

In my CPanel, I set the "Default Email" address to this address also, so all "unrouted" email is also sent to <askbear@bearinc.x10hosting.com>

I don't know what other settings would be helpful to put here to help solve this issue.:dunno:

I'll be happy to provide what information I can.

Thank you for your assistance,

Nancy

 

[Corey]

Can you try it again now? I've fixed some things.

-Corey

 

[NRenfree]

Still no luck. I receive a "Returned mail: delivery problems encountered" message that says:

====================================================
The following addresses had delivery problems:

<askbear@bearinc.x10hosting.com>
Permanent Failure: 550-Callback_setup_failed_while_verifying_<nrenfree@comcast.net>
====================================================

 

[Slothie]

Go for google hosted mail

 

[Corey]

I'm going to make some changes today, please try again this afternoon and let me know.

-Corey

 

[NRenfree]

Corey,

Still no change. Here is ALL the error text contained in the "Returned Mail" email.

================================================
A message (from <nrenfree@comcast.net>) was received at 28 Sep 2007 6:33:10 +0000.

The following addresses had delivery problems:

<askbear@bearinc.x10hosting.com>
Permanent Failure: 550-Callback_setup_failed_while_verifying_<nrenfree@comcast.net>
Delivery last attempted at Fri, 28 Sep 2007 06:33:16 -0000



Reporting-MTA: dns; comcast.net
Arrival-Date: 28 Sep 2007 6:33:10 +0000

Final-Recipient: rfc822; <askbear@bearinc.x10hosting.com>
Action: failed
Status: 5.0.0 550-Callback_setup_failed_while_verifying_<nrenfree@comcast.net>
Diagnostic-Code: smtp; Permanent Failure: Other undefined Status
Last-Attempt-Date: Fri, 28 Sep 2007 06:33:16 -0000

================================================

After that is the contents of the message originally sent......

======================================
Subject: Hey There!
From: "N. Renfree" <nrenfree@comcast.net>Date:
Thu, 27 Sep 2007 23:33:08 -0700
To: askbear@bearinc.x10hosting.com

Just checking to see that you actually exist. ;-)

Anne
======================================

I am using Firefox to send the message.

I hope this info provides more clues as to what might fix the issue. Thank you for your continued assistance.

Nancy

 

[Corey]

hi, I sent a test email and did not receive a bounce back yet. Can you see if you got it?

-Corey

 

[NRenfree]

Mostly Fabulous News!!!

I got YOUR email. I received an email I sent to myself from a GMail account and I received an email I sent to myself from a Yahoo account.

I am still getting the same error when trying to send from a comcast.net account. I tried sending from Comcast's online mail just in case it was some setting I had made in Thunderbird.

*sigh* Things are mostly great. Thank You for all your help. :happysad:

Nancy

 

[Corey]

I'm not sure why it doesn't like comcast, I tried looking up the error you're getting but have not been able to find anything about it. I'm going to say the mail server settings are fine if you're able to receive from Google and Yahoo two of the largest mail providers.

-Corey