Serious Long Term Issue With Main Domain

[bigo415x12]

Okay so I would like to use my domain \"oliverpadilla.com\" as my main domain, I\'ve had it set up as a parked domain (which works fine). However a few weeks ago I removed the domain completely though the c-panel and it still shows up on my \"Hosting Account Summary\" page. When I attempt to make oliverpadilla.com my main domain I get this issue \"The domain you have supplied is already in use.\" Please, please help me and fix this issue. I recently put it back because nothing was happening and I still need my website.

I\'ve been patiently trying to figure out this issue for over a month now and I just need someone to go and do it.
I know its a free hosting service so I\'ve been really patient with this. I\'m willing to close this account and open a new account if I have too. (I have my site backed up on my computer ready to be re-uploaded if necessary) You guys are fantastic and I really appropriate this.

 

[Brandon]

Hello,

Please remove the domain from your account and wait for the account panel to update, it can take upto 24 hours to update. If it does not by then, please post back here.

 

[bigo415x12]

I did this many times. I've waited a whole week and it never updated. Just a few days ago I parked the domain because I need this site to be up and running (its my portfolio for my art work). If you check right now, my account panel is still not updated. Its still showing that oliverpadilla.com is an add-on domain, but in reality its parked.
I'd like this just taken care of. I've done all I can on my end and I think I just need some assistance from someone who can go in there and manually do it. I really appreciate all the help, if all goes we'll I'm seriously considering upgrading to a paid account but I need to see how reliable this service can be (so far so good).

 

[Brandon]

Hello,

The problem is we can not manually modify our free hosting database, we need to wait for the sync to happen on our end, and I am not sure when it's been happening lately.

The easier and quicker method would be to do option #2, and we just terminate your current account and make a new one with the new domain. (Please backup all files before you start). If you want to go this route, please let me know (the only downtime will be waiting for the free hosting queue.)

 

[bigo415x12]

I got my stuff backed up. I'd like to just terminate my account and create a new one. Let me know what my next step is please. Thank you so much!

I know you guys do you best to keep everything running smoothly and I greatly appreciate all the help.

 

[carl6969]

If you wish to terminate your free hosting account at x10Hosting please please reply to this thread with all of the information enclosed in quotes below;

Please reply to this thread - do not start a new thread. Be sure to include your cPanel username where indicated and insert an X inside the parentheses where indicated.

" Account Deletion Request. Please delete my free hosting account.

cPanel Username:
( ) Inserting an X inside the parentheses signifies that I have made all necessary backups of my free hosting account and will not hold x10Hosting responsible for any data I am unable to recover after my free hosting account is deleted. The X also serves as my digital signature verifying that I have proper authorization to request account deletion of the account specified."

 

[bigo415x12]

"Account Deletion Request. Please delete my free hosting account.

cPanel Username: bigo415x

(X) Inserting an X inside the parentheses signifies that I have made all necessary backups of my free hosting account and will not hold x10Hosting responsible for any data I am unable to recover after my free hosting account is deleted. The X also serves as my digital signature verifying that I have proper authorization to request account deletion of the account specified."

 

[stpvoice]

Hello,

I have terminated the account. Feel free to sign up again. Ensure you're logged into the account panel first so the new hosting account can be linked to your existing client/forum accounts.

Thanks.

 

[bigo415x12]

Fantastic! Everything is coming back up. Thank you guys so much, glad to finally have this issue resolved!