Server issues

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roxybaby2414

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Since my account was unsuspended a few weeks ago, I can't log into cPanel, even after changing the password, when I go to the homepage of my website or any other page, it says "500 internal error", and the FTP I had set up between Dreamweaver and my server says that it can't connect anymore. Did all of my stuff get deleted and reset when my account was suspended?
 

Zubair

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Hello,

your Account was not restored yet after recent updates. I have restored your account. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. to reset your password go to Account Panel.
I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order.
 
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